24 / 7 SUPPORT

Vert Energy is able to able to offer dedicated onsite service and support 24 hour onsite support 365 days a year as a paid for service governed by customised service level agreements. We are able to offer technical support throughout the Sub-Saharan region of Africa.
Our skilled team of service engineers are on standby 24/7 to assist with any electromechanical breakdowns and repairs.

In the event that you have an emergency breakdown or remote require technical assistance please contact this number below:

FOR EMERGENCIES & BREAKDOWNS PLEASE CONTACT: +27 82 374 6957 or service@vertgroup.co.za

One of our service technicians with the required area of expertise and product knowledge will be in contact with you at their earliest convenience.

 

GLOBAL SERVICE AND SUPPORT CONTACTS

Should you require regional support outside of Sub-Saharan Africa from the following O.E.M.s please click on the relevant organisation below for a full list of contacts.

LEROY SOMER ELECTRIC POWER GENERATION - Click to view

REGION EMAIL TELEPHONE
 - SOUTHERN AFRICA service@vertgroup.co.za +27 (0)11 453 9669
 - EUROPE POWER RANGE savorleans.ials@emerson.com +33 (0)23 860 4856
 - EUROPE PARTNER RANGE sillacsav.ials@emerson.com +33 (0)54 564 4367
 - INDIA Srinivasan.R@Emerson.com +91(0)802 219 0874
 - ASIA PACIFIC service.fuzhou@leroysomer.com +86 (0)591 8800 0922
 - NORTH AMERICA katoservice@emerson.com +1 (0)507 625 4011

DEIF GENERATOR CONTROLS - Click to view

REGION EMAIL TELEPHONE
 - SOUTHERN AFRICA service@vertgroup.co.za +27 (0)11 453 9669
 - EUROPE HEAD OFFICE info@deif.com +45 (0)96 14 9614
 - EUROPE MEDITERRANEA mediterranea@deif.com +33 (0)4 92 38 05 06
 - INDIA india@deif.in +91 (0)22 4245 2000
 - ASIA PACIFIC inquiry@deif.sg +65 (0)6 933 5300
 - NORTH AMERICA us@deif.com +1 (0)97 053 0226

API HEAT TRANSFER - Click to view

REGION EMAIL TELEPHONE
- SOUTHERN AFRICA service@vertgroup.co.za +27 (0)11 453 9669
- GLOBAL SUPPORT Joe.ONeill@api-thermasys.co.uk +44 (0) 24 7667 5544